RST Developments Limited is committed to preserving the privacy of all visitors to www.danthegardener.com Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this site, individuals 13 years of age and older consent to the collection, use and transfer of your information under the terms of this policy. 

Information that we collect from you

When you visit, register or order products or services on www.danthegardener.com you may be asked to provide certain information about yourself including your name, contact details, age and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

Use of your information

Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested.  It will also enable us to bill you and to contact you where necessary concerning your orders.  We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services.  Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail.  If you change your mind about being contacted in the future, please let us know.

Disclosure of your information

The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff working outside the UK and third parties who act for us for the purposes set out in this policy or for other purposes approved by you.  Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you.  They may contact you by e-mail.  If you change your mind about being contacted by these companies in the future, please let us know, by contacting us at removeme@danthegardener.com 

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws.  However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system may issue cookies to your computer when you log on to the site.  Cookies make it easier for you to log on to and use the site during future visits.  They also allow us to monitor website traffic and to personalise the content of the site for you.  You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our site.  If you do not wish to receive cookies in the future, please let us know, by contacting us at removeme@danthegardener.com Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us.  We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Children’s privacy

To assist with our compliance with the Children’s Online Privacy Protection Act we have established certain notification requirements and safeguards in order to notify parents and provide them with ways to update or remove a child’s information from our records and to communicate with us. Notwithstanding any statement to the contrary contained herein the following policies and practices apply when a child 13 years old or younger provides personal information on our site (and when we use the word “child” or any form thereof, we mean only individuals 12 years old and younger).

We will not use the information we receive from a child 13 years old or younger in any way until we receive the parent’s or legal guardian’s consent to our use of the information. After we receive a parent’s consent, we will utilise the personal information we collect about a child to enable us to offer information about our website, and/or about our products or other items we sell, and/or about any special events, as well as for our internal marketing plans and purposes. Unless the parent or guardian of a child specifically registers on our website to himself or herself receive information from us, we will not use his or her email address for any reason except to communicate with the parent or guardian in order to notify that parent or guardian about the child’s desire to register on our website and to effect and validate the registration of their child. After we receive the parent’s or guardian’s response to our request for information, we may, at our option, maintain the parent’s information in our internal records, but only to allow us to demonstrate that we have complied with our privacy policy and with applicable laws.

We will not share or sell or intentionally make any child’s personal information we have collected available to anyone outside our company. We will use the information identified above only for internal purposes (subject, however, to the exceptions we have specifically identified in this privacy policy), including sharing the information with our affiliates provided that they have agreed to follow our privacy policy.

Children who are 12 years old or younger will be asked to provide us with their parent’s or guardian’s name, email address, and physical address. After we receive the information, we will send an email to the parent or guardian stating that the child is attempting to register on our website and providing the parent or guardian with the URL, username, and a password to access the information the child has provided to us.

When a parent submits the child’s registration information, an email is sent to the child notifying them that the submission has been made and that the child is now officially registered on the website.

The parent or guardian of a child may request that we review, modify, or delete any personal information about a child that we have collected by contacting us either: By contact form here.https://www.danthegardener.com/contact-us/

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be sent here https://www.danthegardener.com/contact-us/